Elpasotimes.com writes about the growing phenomenom of companies offering house based positions. The companies screen their potential customers to see if they are suited to working at home. Employees working from home allow businesses to save up to 30% on investments.

IDC estimates the United States now has 150,000 outsourced home-based agents, and says the number is projected to grow to 300,000 by 2010.

Datamonitor, a London business information company, estimates that more than 47,000 outsourced home-based agents working at least 20 hours a week are employed worldwide, more than 90 percent of them in the United States. It
Advertisementprojects that number to grow to more than 223,000 by 2012.

The numbers from both forecasts are for home-based agents working for call-center contractors. They don’t include home-based agents working directly for product and service companies, such as airlines, banks and telephone companies.

Even with the dramatic growth in home-based agents, traditional call centers are
expected to continue as the biggest chunk of the customer-contact market.

This dynamic creates a friendly workable environment for disabled and home bound employees.